NeverHard

Remote Clinical System Support Specialist at Insight Global — NeverHard

Remote Clinical System Support Specialist at Insight Global in Elwyn, Delaware County. Skills: RTACs, ServiceNow, Technical Support, Troubleshooting. Apply on NeverHard.

Company
Insight Global
Location
Elwyn, Delaware County
Type
full_time

Required skills:

Job Description Insight Global is seeking an RTSM (Randomization & Trial Supply Management) Support Specialist to provide technical and operational support for RTSM systems used in clinical trials. This role focuses on troubleshooting issues, resolving system tickets, and ensuring seamless support for clinical sites and study teams. Key Responsibilities - Monitor and manage incoming tickets (ServiceNow or similar systems) related to RTSM platforms - Troubleshoot and resolve issues such as: ? Us…