Receptionist/Concierge at Chartwell — NeverHard

Description Receptionist/Concierge The Opportunity Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere. What You’ll Do Welcome residents, families, and visitors, and respond to inquiries with care Answer phones, route messages, and manage incoming and outgoing mail Maintain accurate records, files, and office documentation Assist with billing, accounts payable/receivable, and daily bank deposits Support the team in keeping the residence safe, secure, and well-organized Ensure health, safety, and confidentiality policies are always followed. What You’ll Bring Secondary school diploma (Grade 12) or equivalent required Previous experience in a receptionist, clerical, or bookkeeping role Proficiency in Microsoft Word and Excel; working knowledge of office systems Exceptional communication and customer service skills Ability to multitask, prioritize, and remain calm under pressure Comfort interacting with seniors, families, and visitors with warmth and empathy Organized, self-motivated, and able to work both independently and in a team What We Offer A safe, inclusive workplace where you’re supported and appreciated Competitive compensation and benefits Opportunities for leadership development and career growth A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents Additional Requirements Ability to manage physical and mental demands of the role Must be prepared to respond to emergency situations Clear Criminal Background Check, VSS and TB Test where required