Receptionist - UPMC Washington, Lakeside Primary Care at UPMC — NeverHard

_Receptionist for Lakeside Primary Care Office_ _Are you a friendly and organized individual with a passion for providing exceptional patient care? Our Lakeside Primary Care office is seeking a dedicated receptionist to join our team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. If you thrive in a fast-paced medical environment and have excellent communication skills, we would love to hear from you!_ Responsibilities: * Focus on customer service and continually strive to perform the duties of their job in a manner that will result in optimal patient satisfaction * Exhibit proven ability to facilitate change * Receive and greet visitors and interacts with courier daily * Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of service we provide * Attend compliance training and adhere to the organization's standards of conduct, policies, and procedures. * Process outgoing mail and separate mail to appropriate locations * Answer, screen and direct calls to appropriate staff or takes message * Type and proof correspondence, minutes and reports as directed * Relay information from patients, hospitals, physicians, families, and visitors by phone or voicemail. * Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC towards patients, visitors, staff, peers, physicians and other departments within the organization. Schedule: Monday-Friday, 7:30 am - 4:30 pm three days/week; one day 7:30 am-5:30 pm (to be determined); Friday 7:30 am-3 pm. * Completion of High school diploma or GED. * Able to use computer software applications such as word processing and use of basic office equipment. * Able to provide information in a clear and concise manner. * Prefer Business course background including typing, filing, business math and business English. * Experience with a telephone system. Licensure, Certifications, and Clearances: * Act 31 Child Abuse Reporting * Act 33 * Act 34 * Act 73 FBI Clearance UPMC is an Equal Opportunity Employer/Disability/Veteran