QA Test Technician - PC & Device Testing at ExcelGens — NeverHard

Job DescriptionJob Description Job Summary We are looking for a hands-on Software QA Test Technician to support software testing activities in an onsite engineering/lab environment. The ideal candidate will have experience testing software on real PCs/devices, troubleshooting Windows/Linux environments, reproducing defects, documenting clear test results, and working with engineers to validate fixes. This role is best suited for a junior to intermediate QA professional who is comfortable with both software testing and PC/device troubleshooting . Key Responsibilities Execute manual software test cases, validation procedures, and regression tests. Test software builds on Windows PCs and other configured test environments. Install, configure, and verify software on test machines. Reproduce software issues and document clear steps to reproduce. Capture test results, system configuration details, screenshots, logs, and failure descriptions. Identify whether issues are related to software, OS configuration, drivers, devices, or environment setup. Log and track defects using tools such as Jira, TestRail, TestLink, Xray, or similar. Work with developers and product engineers to diagnose issues and verify fixes. Support release testing and product validation activities. Maintain accurate QA documentation, test records, and lab/test environment notes. Follow Agile QA processes and established testing procedures. Required Qualifications AEC, DEC, Diploma, or degree in Computer Science, Software Testing, IT, Systems, or related field. 1–3 years of experience in software QA testing, software validation, or technical testing. Hands-on experience testing software on Windows 10/11 PCs. Basic understanding of PC architecture, including drivers, OS configuration, memory, storage, peripherals, and device connectivity. Experience writing or executing test cases, test plans, and validation procedures. Experience documenting defects with clear reproduction steps. Familiarity with defect tracking or test management tools such as Jira, TestRail, TestLink, Xray, Testray, or similar. Strong written and verbal communication skills in English. Must be comfortable working onsite full-time. Preferred Qualifications Exposure to Linux, especially Ubuntu. Basic scripting or automation exposure using Python, Selenium, Robot Framework, Appium, or similar. Experience testing software connected to hardware, devices, scanners, cameras, peripherals, or lab systems. Experience in product testing, device testing, desktop application testing, or system validation. Familiarity with Agile/Scrum environments. Experience using MS Word, Excel, and technical documentation tools. Ideal Candidate Profile The ideal candidate is not only a helpdesk technician and not only an automation QA engineer. The best fit is someone who has performed manual software testing, understands how to troubleshoot PCs/devices, can clearly document bugs, and can work onsite with engineers in a lab or product testing environment. Company DescriptionExcelGens (https://excelgens.com/), a Woman-Owned Minority Business was formed to address specific IT services needs of enterprises of all sizes. An IT Solutions & Staffing Company, our team of industry veterans who have more than 60 years of diversified industry experience came together to service enterprises that are getting ready for tomorrow’s challenges. Headquartered in Denville, New Jersey ExcelGens has a branch office in Chicago in the United States. Our other brands across the globe are: ExcelGens Canada Consulting & Staffing Inc - Vancouver, B.C. and Toronto, ON Excelgens Consulting Sverige Ab - Stockholm, Sweden Excelgens Malaysia Consulting Services Sdn Bhd, Kuala Lumpur, Malaysia ExcelGens Consulting Services India Pvt Ltd - Delhi NCR, Dehradun & Bengaluru. Key Service Offerings: 1. IT Enterprise Services - Web Development, Mobile App Development, Custom Software Development 2. IT & Professional Contingent Labor Services 3. Full-time Placements 4. Payroll Services 5. Specialization in niche technology areas viz. Cyber Security, RPA, Big Data, Data Analytics, AI and MLCompany DescriptionExcelGens (https://excelgens.com/), a Woman-Owned Minority Business was formed to address specific IT services needs of enterprises of all sizes. An IT Solutions & Staffing Company, our team of industry veterans who have more than 60 years of diversified industry experience came together to service enterprises that are getting ready for tomorrow’s challenges.\r\n\r\nHeadquartered in Denville, New Jersey ExcelGens has a branch office in Chicago in the United States. Our other brands across the globe are:\r\n\r\nExcelGens Canada Consulting & Staffing Inc - Vancouver, B.C. and Toronto, ON\r\nExcelgens Consulting Sverige Ab - Stockholm, Sweden\r\nExcelgens Malaysia Consulting Services Sdn Bhd, Kuala Lumpur, Malaysia\r\nExcelGens Consulting Services India Pvt Ltd - Delhi NCR, Dehradun & Bengaluru.\r\n\r\nKey Service Offerings:\r\n\r\n1. IT Enterprise Services - Web Development, Mobile App Development, Custom Software Development\r\n2. IT & Professional Contingent Labor Services\r\n3. Full-time Placements\r\n4. Payroll Services\r\n5. Specialization in niche technology areas viz. Cyber Security, RPA, Big Data, Data Analytics, AI and ML