Property Management Administrator at Pal Capital Group — NeverHard

Job DescriptionJob Description Property Management Administrator — Solutions Property Management (SPM) Entry Level | Full-Time | Hamilton, ON The Property Administrator is the operational backbone of our leasing and maintenance functions. This is an entry-level role built for someone who is highly organized, communicates clearly, and thrives in a fast-paced environment. You'll work closely with our property manager, leasing agents, and maintenance team to keep day-to-day operations running smoothly across our portfolio. Compensation: $50,000 per year Compensation: $50,000 yearly Responsibilities: Maintenance Coordination Receive, log, and triage incoming maintenance requests from tenants Schedule and coordinate work orders with our maintenance technician and external trades Follow up on open work orders to ensure timely completion Update tenants on the status of outstanding repairs Maintain accurate maintenance records in our property management software (Buildium) ON-CALL SUPPORT IS A REQUIREMENT FOR THIS ROLE (in rotation) Leasing Support Receive showing feedback and updates from leasing agents Track unit availability and update listings as needed Follow up with prospective tenants on applications and next steps Assist with the preparation of lease documents and move-in packages Coordinate tenant move-ins and move-outs with the relevant team members General Administration Respond to tenant inquiries by phone and email in a timely, professional manner Keep internal systems and records up to date Support the property manager with reporting and miscellaneous tasks as needed Qualifications: Here's a straightforward list: What We're Looking For Strong organizational skills and attention to detail Clear written and verbal communication Comfortable working with software tools (experience with Buildium or similar is a plus) Ability to manage multiple tasks and prioritize effectively Professional, calm demeanor when dealing with tenants and trades Prior experience in property management, customer service, or administration is an asset, but not required Education & Experience High school diploma required; post-secondary in business, real estate, or administration is an asset 1–2 years of experience in property management, customer service, or administrative support preferred (will consider candidates with no experience if they demonstrate strong organizational skills) Personal Attributes Professional and calm when dealing with tenants, trades, or difficult situations Self-starter who takes ownership of their tasks Team player who communicates proactively with agents and the property manager Reliable and punctual; this role depends on timely follow-through Nice to Have Familiarity with the Ontario Residential Tenancies Act (RTA) Experience coordinating schedules or work orders Prior experience in a client-facing or tenant-facing role About Company Solutions Property Management is a results-driven real estate team dedicated to helping clients buy, sell, and invest with confidence. With deep market knowledge and a client-first approach, we deliver strategic guidance, strong negotiation, and seamless transactions from start to finish.