Project Technical Manager ETCS Wayside at Alstom — NeverHard

Overview We create solutions for the people who keep our world flowing. For over 80 years, JohnBrooksCompany has been solving fluid‑handling challenges for customers in various industries and markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products. THE ROLE The Technical Project Specialist is responsible for providing advanced technical expertise, managing project execution, and supporting sales and business development initiatives. This role focuses on delivering customized solutions, preparing detailed quotations, and conducting engineering analyses to meet client needs. The position requires collaboration with internal and external stakeholders to ensure project timelines, compliance, and customer satisfaction are met. DUTIES & RESPONSIBILITIES Provide advanced technical support, including product selection, costing, proposal development, and solution design Translate customer requirements into accurate quotations, pricing, and technical recommendations Conduct engineering analyses, including hydraulic calculations and pump performance evaluations Create, review, and follow up on quotations while supporting sales growth and customer satisfaction Consult with customers to understand process requirements and recommend appropriate solutions Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines Resolve customer inquiries and technical issues in a timely manner Manage major project bids and coordinate activities across internal departments and external stakeholders Ensure project timelines, specifications, documentation, and compliance requirements are met Maintain project documentation, including technical reports, inspection and test plans (ITPs), and user manuals Support continuous improvement initiatives by identifying opportunities to improve processes and efficiency Build and maintain strong relationships with customers, suppliers, and vendors Contribute to business objectives through technical expertise, project execution, and sales support QUALIFICATIONS College diploma in a related field 6 to 9 years of experience in technical sales, application support, engineering, or a related environment Experience with product selection, costing, proposal development, and technical quotations Experience performing hydraulic calculations, pump performance evaluations, and engineering analysis Proficiency with ERP, CRM, order entry, and quoting systems (EpicorP21 or similar preferred) Strong analytical, problem‑solving, and decision‑making skills Excellent verbal and written communication skills Strong organizational skills with the ability to manage multiple priorities and deadlines Proficiency with Microsoft Office (Word, Excel, Outlook) Customer focused with strong relationship‑management skills Ability to work independently and collaboratively in a team environment Bilingual (English and French) WORK ENVIRONMENT Fast‑paced environment in a dynamic competitive industry Daily customer and inter‑departmental/branch communication via telephone calls, faxes, emails, and virtual meetings Exposure to deadlines, multiple demands and priorities, multi‑tasking, and interruptions BENEFITS Competitive remuneration including base salary ($72,000–$90,000) + incentive Competitive vacation Paid personal day program Generous benefits package that includes coverage for medical, dental, paramedical, and vision services Company Group RRSP with employer matching Annual health & wellness subsidy EEO Statement We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request. We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions. #J-18808-Ljbffr