Program Director, Licensed Adult Day Program Operations at Dungarvin — NeverHard

Job Description What You'll Do: As the Program Director, you will oversee the full operation of the Signal Hill Adult Day Program. Your work will include leading staff, supporting individuals served, keeping documentation and compliance on track, and creating a program culture where expectations are clear and staff feel supported. You will: Lead the daily operation of a licensed Adult Day Program Supervise, coach, train, and develop Direct Support Professionals Create clear routines, expectations, and accountability for the team Manage staffing, scheduling, attendance, payroll support, documentation, safety, and program flow Oversee person-centered services, IPP goals, behavior support strategies, and skill-building activities Support staff during behavioral situations and model calm, professional intervention Partner with Regional Center, Community Care Licensing, families, residential providers, and interdisciplinary teams Ensure compliance with Title 17, Title 22, licensing requirements, internal policies, and documentation standards Maintain accurate program records, support audits, and lead quality improvement efforts Oversee the program environment, facility needs, safety procedures, and daily readiness Build a positive program culture based on communication, follow-through, dignity, and respect Help develop engaging day program activities that support independence, life skills, and community participation What We're Looking For: We are looking for a steady, direct, hands-on leader who can bring calm structure to a busy program. The ideal candidate is someone who: Has strong staff supervision and coaching experience Can lead a team of 15+ employees in a hands-on environment Knows how to build trust while still holding people accountable Communicates clearly and follows through Can make decisions and solve daily operational issues Is comfortable working around behavioral needs and supporting staff through escalated situations Understands the importance of documentation, licensing, and compliance Can balance people, paperwork, program flow, and daily interruptions Is visible in the program and willing to lead from the floor Has experience in adult day programs, residential services, I/DD services, behavioral programs, crisis homes, Level 4 homes, vocational programs, community-based programs, or similar structured human services settings