People & Culture Coordinator (18-Month Contract) at Nakisa — NeverHard

Job DescriptionJob Description About Nakisa Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of users.We are building the next wave of enterprise applications with Nakisa AI. Our products use retrieval-augmented generation (RAG) with secure API integrations to large language models. Customer data stays private and auditable, and we never use client data to train third-party models. This privacy-first design gives enterprises trustworthy AI they can run in production.What sets us apart is a single platform that connects these functions on shared data models, a focus on high-stakes, compliance-heavy workflows, and a culture anchored in Fairness, Integrity, Service, and Humility. Recognized among Canada's top employers, we offer hybrid work, supportive leaders, and clear growth paths. Join us to ship reliable, privacy-first AI at global scale. What you'll be doing Onboarding & employee lifecycle Coordinate the new-hire onboarding experience: prepare onboarding materials and the welcome guide, arrange IT provisioning and system access, and organize first-week orientation and logistics. Collect and file signed employment agreements and policy acknowledgements. Manage benefits enrollment, guiding employees through registration and answering their questions. Prepare offboarding documentation and coordinate a consistent, compliant exit process, including scheduling exit interviews and capturing feedback in HiBob. HR administration & systems Draft and issue employment and verification letters, including customized letters for non-standard requests. Act as the first point of contact for employee HR inquiries in English and French, escalating complex matters as needed. Maintain accurate, audit-ready employee records in HiBob (our HRIS) — including updates tied to performance review cycles, learning, internal moves, and promotions — while serving as a hands-on system administrator: managing module settings, configuration, and employee data changes. Track and prepare documentation for work permits, extensions, and permanent residency applications, partnering with the People & Culture team who provide employee guidance. Support the broader People & Culture team with general administration and reporting, and take on other projects and responsibilities as assigned by your manager. Culture, engagement & language programs Manage Nakisa's participation in the FMT (francisation en milieu de travail) program, coordinating course logistics with Francisation Québec and administering the related funding agreement and reporting. Coordinate training and learning initiatives, including scheduling and maintaining LMS records and completions. Contribute to Social Committee initiatives and employee engagement activities. Compliance & audit support Maintain organized, audit-ready HR records that meet internal compliance standards. Partner with the Compliance team to provide HR documentation for audits (e.g., SOC 2). Help develop and update HR policies and process documentation. Conduct quality and validation audits on employee digital files to ensure accuracy and completeness. What you bring 1–2 years of experience in People & Culture, HR, or a related administrative role. A degree in Human Resources, Business Administration, or related field. Full professional fluency in English and French, written and verbal. Hands-on use of AI tools (Claude, Microsoft 365 Copilot, or equivalent) to work faster and produce higher-quality work — this is a core, non-negotiable part of how our team operates. Comfort with HRIS and HR platforms (e.g., HiBob, Microsoft 365) and the ability to pick up new tools quickly. Strong organization, attention to detail, and the ability to manage multiple priorities. Discretion and professionalism when handling confidential information. A collaborative, service-oriented mindset. Nice-to-haves Membership with the CRHA, or working toward it, is an asset. Experience in a B2B SaaS or technology company. Hands-on experience administering or configuring an HRIS (e.g., HiBob). Experience supporting a bilingual, Quebec-based workforce, including francization programs. What's in it for you A visible, high-trust role at the heart of a growing global SaaS company. Direct mentorship from an experienced People Business Partner leader. Hands-on exposure to modern, AI-enabled People & Culture function. Hybrid work and a culture that genuinely lives its values. Possibility of extension beyond the initial 18-month term. Fluency in English is required because this role regularly involves written and verbal communication with employees, leaders, and external partners located outside Quebec, in support of Nakisa's globally distributed workforce.* * Nakisa operates globally, with teams, customers, and partners distributed internationally. Why Nakisa? Flexibility : Hybrid work (1–2 days in our downtown Montréal office). Time off: Starting at 3 weeks' vacation, a paid week off at year end, an extra paid summer day off, personal and volunteer days. Health & wellness: Comprehensive health, dental, and life insurance including telemedicine from day one. Active lifestyle: Free gym access in our downtown office building. Social perks: Regular events to unwind with colleagues such as game nights, summer picnic, holiday party, excursions, and more. Culture: A supportive, values-driven team with leaders who care. Make your impact at Nakisa. If building privacy-first AI for global enterprises motivates you, apply today and help shape the future of enterprise software. Location: Montréal (hybrid). Visa or relocation: not available. Hiring process: AI video screen, recruiter conversation, hiring manager interview, and an executive interview. Apply even if not a perfect match: potential and drive matter here. Apply today. AI-assisted recruitment: Nakisa uses AI-assisted tools, including BrightHire and Greenhouse, throughout our recruitment process. Our first-round interview is conducted by an AI interviewer (BrightHire), and later interviews with our team are recorded and transcribed to support accurate note-taking. AI-generated outputs, including transcripts, summaries, and structured scoring aids, support our hiring team and are reviewed by people. All hiring decisions are made by people based on job-related criteria. If you need an accommodation at any stage, or have questions about how your data is processed, contact privacyofficer@nakisa.com