Patient Navigator, REACCH at UPMC — NeverHard

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Medical Case Manager / HIV Prevention Navigator - UPMC REACCH Program UPMC is seeking a Medical Case Manager / HIV Prevention Navigator to join the REACCH Program team. This role is ideal for a detail-oriented, client-centered professional passionate about providing HIV prevention services and supporting individuals at high risk. Are you someone who is empathetic, organized, and driven to make a difference in your community? Apply today! Schedule + Monday - Friday, 8:00 AM - 4:30 PM + 1 evening per week required (rotating, until 6:30 PM) Primary Duties - HIV Prevention & Outreach + Provide HIV Prevention Navigation services, including linkage to PrEP and PEP + Conduct rapid HIV and Hepatitis C testing in community and clinic settings + Participate in community outreach events and track program outcomes + Administer substance misuse surveys and provide harm reduction education + Perform client follow-up to ensure access and adherence to medications + Serve as a liaison with insurance providers to assist with coverage and financial resources + Complete required documentation in EPIC, CAREWare, and other systems Secondary Duties + Maintain a small caseload of clients needing short-term case management + Support newly diagnosed individuals with linkage to HIV care + Conduct outreach to re-engage lost-to-care patients + Complete social work assessments and assist with coverage needs + Support reporting requirements and additional program needs What We're Looking For + Bachelor's degree in a health or human services field required + Strong organizational, assessment, and critical thinking skills + Experience working with diverse populations preferred (LGBTQ+, BIPOC, individuals who use drugs) + HIV/AIDS or prevention experience preferred + Bilingual (English/Spanish) preferred + Knowledge of motivational interviewing, harm reduction, and strengths-based approaches preferred Why Join This Team + Opportunity to make a direct impact in your community + Work in a collaborative, mission-driven environment + Comprehensive training and professional development provided Responsibilities: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } + Complete comprehensive psychosocial assessments, including social, cultural, behavioral, safety, socioeconomic, and substance use factors + Assess, counsel, and provide interventions for clients with complex medical and psychosocial needs + Collaborate with multidisciplinary teams, support systems, and community providers + Reassess outpatient plans of care at least every six months + Provide a supportive environment for clients to identify strengths, barriers, and individualized goals + Connect clients to community resources and provide warm handoffs for medical, behavioral health, and social services + Ensure eligibility and compliance with financial assistance and grant requirements + Support clients in developing self-advocacy through individual and group interactions + Provide rapid HIV counseling and testing in clinic and community settings + Participate in community outreach and engagement events + Conduct follow-up with newly diagnosed clients across hospital, outpatient, and mobile settings + Complete additional duties as assigned a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } + Bachelor's degree in Social Work, Human Services, Healthcare, or related field required + 2-3 years of case management experience preferred + Experience providing case management with knowledge of local community resources + Strong organizational, assessment, teamwork, and critical thinking skills + Ability to effectively engage and motivate individuals from diverse backgrounds + Bilingual in English and Spanish preferred + Knowledge of motivational interviewing, solution-focused, and strengths-based techniques preferred Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran