Part-Time Technical Support Representative at GenBio — NeverHard

The Technical Support Representative helps customers with basic technical issues and answers questions about products or services. This role is ideal for those starting their career in tech support. Duties: Respond to customer requests via phone, email, or chat Troubleshoot simple software, hardware, or account issues Log and track support requests Escalate complex problems to senior team members Provide clear, friendly guidance to users Benefits: Flexible part-time schedule Training provided for skill development Supportive and team-oriented environment Gain valuable technical and customer service experience