Part Time Driver at Community Support Connections — NeverHard

PART TIME DRIVER $17.81 per hour Contract: September 9, 2026, to September 10, 2027 Schedule: Two shifts per week (minimum 5 hours per shift), including FRIDAYS, with opportunities to pick up additional shifts The Role: As a valued member of our Transportation Team, you’ll make a meaningful difference every day by helping our clients, who are older adults and people with different abilities, remain independent in their own home. You’ll provide safe, reliable transportation to medical appointments, day programs, shopping trips, and other essential errands while delivering exceptional customer service and compassionate support. You Are Someone Who: Enjoys connecting with people from all walks of life Thrives in a dynamic environment where every day is different Demonstrates exceptional customer service, communication, and interpersonal skills Respects client privacy, confidentiality and professional boundaries Is dependable, trustworthy, and able to work independently with minimal supervision Is compassionate, patient, and genuinely enjoys helping others Remains calm, flexible, and resourceful when unexpected situations arise Enjoys being part of a collaborative, responsive team Is comfortable using technology and mobile applications Is confident driving a variety of agency vehicles Has a good knowledge of Waterloo Region What You’ll Do Transportation Services Provides safe transportation of clients to medical appointments, day programs, and other errands following assigned routes provided by the Scheduler Assists clients in and out of the vehicle and escorts them safely inside the building when required Assists clients with carrying items such as groceries and walker, as needed Maintains positive and friendly communication with clients throughout transport Picks up Meals on Wheels meals from designated locations and delivers them to various depots; collects empty meal bags and related delivery materials and returns them to the office for cleaning and preparation for reuse Instructs and liaises with volunteers at meal depots about which bags to take and ensures all routes are correctly distributed Delivers flyers, mail and other supplies between locations, as required Completes other related department needs/tasks as required by supervisor or delegated authority Shopping Services Completes grocery list and escorted shops at a variety of grocery stores throughout Waterloo Region that are assigned to their vehicle by the Scheduler Either picks up client’s grocery list before shop, or calls client to obtain list of items requested, confirming client’s requests and inquiring for detail Speaks with clients and responds to questions regarding substitutions and items not available. Maintains positive and friendly communication with clients throughout the shop Hand picks items on clients’ lists, ensures items are properly placed into carts, and check items before proceeding to the cash register to ensure that no items are missed Runs items through the checkout counter and pay for them with one of the client’s cash, agency store accounts and/or courtesy charge card Obtains two copies of the grocery receipt, one for the client and the other for finance Carries grocery items up to 50lbs Assists clients with carrying items into the home as directed Provides follow-up with clients regarding problems such as incorrect deliveries, handle exchanges and returns Completes the shopping sheet daily and tracks time spent shopping using the AlayaCare and/or Blaise app Maintains cleanliness of the agency vehicle Completes other related department needs/tasks as required by supervisor or delegated authority Safe Vehicle Use Conducts pre-trip vehicle inspections at the beginning of each shift, including completion of required inspection checklists, verification of fluid levels, lights, tires, mileage, and overall vehicle condition, and identification and reporting of safety concerns or defects. Ensures assigned vehicles are clean, fueled, properly equipped, and ready for client transportation and delivery services, maintaining a professional interior and exterior appearance. Maintains accurate operational records, including vehicle mileage, fuel purchases and usage, pick-ups, deliveries, incidents, working hours, and vehicle service or repair status, in accordance with organizational procedures. Reports vehicle defects, maintenance requirements, collisions, damage, safety concerns, and operational issues promptly to designated staff in accordance with organizational procedures. Ensures vehicles, keys, fuel cards, tablets, and other organizational property are secured when not in use. Operates organizational vehicles in accordance with applicable legislation, organizational policies, and safe driving practices. Qualifications Clear Vulnerable Sector Police Check on file Acceptable Driver’s Abstract Current Emergency First Aid with CPR Level A certificate and willingness to stay current Schedule and Requirements Availability to work our operating hours of 7:00 AM to 5:00 PM Available to work Fridays as one of your regular weekly shifts; your second regular workday will be negotiated Comfortable and confident operating any vehicle within CSC fleet Must be able to drive for the Tacofest event which occurs in the evening on the Friday before Father’s Day Application Information Please submit a resume and cover letter, clearly identifying the unique attributes you would bring to this position by noon on August 7, 2026. We are happy to accommodate the needs of qualified applicants in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and anticipate needing accommodation for any part of the recruitment process, please do not hesitate to let us know how to best meet your needs. Check out communitysupportconnections.org to learn more about our programs and services! You can also find us on Facebook, Instagram, X, and LinkedIn! Powered by JazzHR