Operations Specialist at Trucordia — NeverHard

Job Description Customer Support & Issue Resolution Serve as a primary point of contact for client inquiries related to ASO services. Resolve customer issues efficiently while delivering a high-quality service experience Triage and escalate complex cases appropriately while maintaining ownership through resolution Partner with internal teams to ensure timely and accurate responses to client needs Operational Excellence Support day-to-day operational workflows to ensure service delivery meets SL…