Operations Manager - North Bay at MedMatch Recruitment — NeverHard

Job DescriptionJob Description Operations Manager – North East Region (North Bay) We are seeking a strong, people-focused Operations Manager to lead nursing and clinical operations across the North East region. Reporting to the Director of Operations, this role provides leadership and oversight to ensure high-quality, compliant, and efficient delivery of community-based care services. This position is based in North Bay and requires travel throughout the North East region. Key Responsibilities • Lead and support nursing and clinical management teams across the region • Oversee day-to-day operations to ensure timely, coordinated, and high-quality care delivery • Monitor operational and performance metrics and implement improvements as needed • Partner with clinical leaders, scheduling teams, and shared services to support care excellence and compliance • Support budgeting, resource planning, and productivity tracking • Ensure compliance with funder requirements, legislation, and organizational policies • Support contingency planning and provide leadership coverage when required What You Bring • Registered Nurse in good standing with the College of Nurses • 3–6 years of nursing experience, preferably in home or community care • 3–5 years of leadership or operations management experience • Experience leading multidisciplinary teams • Strong communication, analytical, and problem-solving skills • Knowledge of healthcare regulations and community care models • Proficiency with MS Office; experience with AlayaCare is an asset • French language skills are an asset What We Offer • Competitive salary • Hybrid work flexibility • Comprehensive health, dental, and employee assistance programs • Supportive leadership and growth opportunities