Operations Manager at Growing Canadian Company — NeverHard

Job DescriptionJob Description Operations Manager Location: Greater Oakville Area, Ontario Job Type: Full-Time | Permanent A growing and fast-paced organization in the consumer goods and wholesale distribution industry is seeking an experienced and hands-on Operations Manager to lead and support core operational functions across purchasing, logistics, compliance, and supply chain operations. This role is ideal for a collaborative and proactive leader who thrives in a dynamic environment and enjoys balancing strategic planning with day-to-day operational involvement. The successful candidate will play a key role in driving operational efficiency, supporting company growth, and ensuring seamless execution across multiple departments. Key Responsibilities • Lead, mentor, and support team members within purchasing, logistics, and compliance functions while remaining actively involved in daily operations • Oversee purchasing and import activities to ensure accurate and on-time order fulfillment • Manage compliance initiatives related to factories, products, brands, and customer requirements • Develop and implement efficient operational strategies aligned with both short- and long-term business objectives • Establish and improve supply chain KPIs, reporting structures, and operational processes to drive continuous improvement • Implement and support just-in-time inbound processes and inventory flow strategies • Coordinate inbound logistics, transportation, customs requirements, and duty-related processes • Maintain regular communication with overseas factories and suppliers to support shipment timelines and operational expectations • Lead operational projects including customer onboarding, system implementations, EDI setup/testing, and process enhancements • Identify operational risks and develop solutions to minimize disruptions and improve overall performance • Collaborate closely with cross-functional departments to ensure operational alignment and efficiency • Support future company growth by forecasting operational and infrastructure requirements • Foster a workplace culture centered on accountability, collaboration, continuous improvement, and safety • Provide coaching, development, and leadership support to operational team members • Maintain strong communication with senior leadership regarding operational performance and priorities • Assume overall responsibility for operational processes and day-to-day execution Qualifications & Experience • Relevant post-secondary education and/or a minimum of 5 years of experience in a similar operations leadership role • Strong background in wholesale, retail distribution, logistics, supply chain, or related operational environments • Experience working with 3PL providers and transportation partners • Knowledge of purchasing, importing, customs processes, and supply chain operations • Understanding of customer EDI orders and warehouse EDI processes • Proven ability to manage multiple priorities in a fast-paced environment • Strong analytical, problem-solving, and organizational skills • Excellent communication and interpersonal abilities • Experience with ERP systems; NetSuite experience is considered an asset • Must be legally eligible to work in Canada • Must reside within approximately 50 km of Oakville, Ontario What We’re Looking For The ideal candidate is a strong operational leader who is both strategic and hands-on, with the ability to build strong relationships, improve processes, and support a growing organization through effective operational management. Company DescriptionWe are a Canadian-based global company specializing in international operations, sourcing, and distribution. As we continue to grow rapidly, we are seeking team members who thrive in a fast-paced and collaborative environment.Company DescriptionWe are a Canadian-based global company specializing in international operations, sourcing, and distribution. As we continue to grow rapidly, we are seeking team members who thrive in a fast-paced and collaborative environment.