Operations and Concierge Supervisor at YCC21 — NeverHard

Job DescriptionJob Description Position Summary The Operations and Concierge Supervisor is responsible for overseeing the day-to-day operations, maintenance, security, cleanliness, and resident services of a residential condominium. This role ensures the building is safe, well-maintained, and professionally managed while supervising concierge operations and coordinating with the Building Manager, contractors, service providers, and residents. The successful candidate must demonstrate exceptional communication, leadership, and organizational skills while maintaining a high standard of customer service and operational excellence. Key Responsibilities ● ● ● ● Supervise the daily operations of the residential condominium, including concierge services, building security, resident services, contractor access, and staff scheduling to ensure efficient and professional building management. Coordinate preventative maintenance, perform routine inspections and minor repairs, oversee seasonal property maintenance, and maintain the cleanliness and appearance of all interior and exterior common areas. Provide exceptional customer service by assisting residents and visitors, managing package and mail services, responding to inquiries, and supervising concierge staff to maintain high service standards. Monitor building security systems, control building access, maintain emergency procedures, coordinate evacuations when required, and respond promptly to security or operational issues