OPERATION MANAGER at MSX International — NeverHard
OPERATION MANAGER at MSX International in Troy, Oakland County. Skills: Client Relationship Management, Leadership, Operations Management, Performance Management. Apply on NeverHard.
Company
MSX International
Location
Troy, Oakland County
Type
full_time
Required skills:
Client Relationship Management
Leadership
Operations Management
Performance Management
Job Description Key Responsibilities Lead daily PHQ operations and ensure achievement of client goals, Service Level Agreements and Key Performance Indicators. Build strong relationships with clients, dealers, and field teams while delivering exceptional customer service. Manage, coach, and develop PHQ staff, including hiring, training, and performance management. Oversee program resources, processes, and compliance with the Statement of Work. Manage program finances, accrual reporting, and dea…