NPD / Culinary Coordinator at Caspian International Restaurants company — NeverHard

Responsibilities: Lead end-to-end development of new products, menu items, packaging, and LTOs, from concept to launch and post-launch evaluation; Manage innovation and renovation pipeline in alignment with brand strategy and market needs; Coordinate cross-functional teams (Marketing, Operations, Supply Chain, Finance, QA, and suppliers) throughout the project lifecycle; Conduct feasibility assessments, consumer validation, and product testing; Lead product trials and ensure full commercialization readiness with operations and franchise partners; Monitor market trends, competitor activity, and food innovation to identify new opportunities; Ensure compliance with food safety, quality, regulatory, and operational standards; Develop SOPs, product specifications, and training materials for successful product rollout; Requirements: Bachelor’s degree in Food Science, Food Technology, Biotechnology, Product Development, or related field; 2–5 years of experience in food & beverage product development, manufacturing, or NPD roles; Proven experience managing end-to-end product innovation projects; Strong project management and stakeholder management skills; Commercial mindset with understanding of cost, scalability, and operational feasibility; Ability to work in a fast-paced, multi-project environment; Strong analytical thinking and problem-solving skills; Fluent English (spoken and written); Experience in multinational FMCG / QSR companies is a strong advantage; What we offer: Annual performance bonus; Medical insurance (extended coverage including dental care); Annual leave in line with the Labour Code of the Republic of Kazakhstan; Full-time schedule: 5/2, 09:30–18:30; Professional growth opportunities.