Mental Health & Addiction Support Worker CAS at Edgewood Health Network — NeverHard

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Be part of the work that’s changing lives. Overview EHN Complex Needs Facility Saskatoon is specifically designed to support individuals with elevated and unique needs. This facility provides essential services to people who require specialized emergency shelter support, where clients are accommodated based upon an assessment of their needs with the purpose of delivering services to clients within the community. As a vital member of our interdisciplinary team, the primary function of the Mental Health and Addiction Support Worker (MHASW) is to ensure that EHN Canada operates in accordance with the goals and objectives of the treatment program during times when counseling and administrative staff are unavailable. This role is crucial for providing support, maintaining program integrity, and fostering a safe environment for clients on their recovery journey. This role is a non-regulated role and therefore is not able to perform psychotherapy with clients. The MHASW provide support, encouragement and facilitate some psychoeducational sessions. Key Responsibilities Client Support & Engagement Greet and assess new intakes, focusing on de-escalation, safety, and basic needs (food, shelter, hygiene). Build rapport quickly using trauma-informed and harm reduction approaches. Provide crisis intervention, emotional support, and stabilization strategies. Engage clients in brief wellness conversations to assess mental health, substance use, safety, and support needs. Process Notes & Documentation Complete necessary forms and document in real time. Write clear, factual, and timely process notes following each client interaction. Flag safety or medical concerns to nursing staff and/or Team Lead as needed. Team Collaboration & Communication Participate in shift summaries, huddles, and daily debriefs. Communicate client updates and concerns to the incoming shift and multidisciplinary team. Work closely with nursing, security, housekeeping, and Team Lead to ensure client and facility safety. Facility Support Assist with basic housekeeping duties (e.g., tidying common areas, laundry, replenishing supplies). Monitor and promote cleanliness and order within the shelter environment. Resource Navigation Support clients in accessing emergency housing, detox, food, or recovery referrals when possible. Advocate on behalf of clients and coordinate with community partners when time permits. Experience and Qualifications Diploma or degree in Mental Health, Addictions, Community Support, Social Work, or a related field, or equivalent experience. Strong knowledge of trauma-informed care practices. Experience working with individuals experiencing homelessness, addiction, and mental health concerns. Demonstrated ability to respond to crises in a calm and effective manner. Excellent verbal and written communication skills. Valid First Aid/CPR Level C. Clear Criminal Records Check for vulnerable adults. Valid Class 5 Driver's License and/or proof of identity. Reported misuse or abuse of mood-altering chemicals for two years prior to application would disqualify an applicant for a period of one year from the date of application. Employee Benefits and Perks Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy) 24/7 Employee Assistance Program through GreenShield Health Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees Access to in-house fitness facilities or discounted gym memberships Exclusive discounts through Perkopolis on entertainment, insurance, and more Opportunities for personal and professional growth through our Education Support Assistance program Supportive relocation opportunities due to our nationwide presence Defined Benefit pension plan with up to a 4% employer contribution Maternity and parental leave top-up Discounts available at Kids & Co. Daycare. Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making. EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.