Member Advocate at American Health Plans — NeverHard

American Health Advantage needs a customer-service focused leader to support local service areas. Responsibilities After member is enrolled, coordinate with Insurance Producer to ensure seamless transition between enrollment/customer service success is achieved. Once member is enrolled, follow up member to ensure that any questions are answered, act as a point of contact if the member or their family needs assistance with the plan, or provide them with periodic updates about the plan; Act as fr…