Medical Secretary Receptionist at Obstetrics & Gynecology - Greenbank Medical Office — NeverHard
Medical Secretary Receptionist at Obstetrics & Gynecology - Greenbank Medical Office in Ottawa, Ottawa region. Skills: Administrative Support, Appointment Scheduling, Customer Service, Medical Records Management, Patient communication. Apply on NeverHard.
Company
Obstetrics & Gynecology - Greenbank Medical Office
Location
Ottawa, Ottawa region
Type
full_time
Required skills:
Administrative Support
Appointment Scheduling
Customer Service
Medical Records Management
Patient communication
Job DescriptionJob Description
Overview
Join our dynamic healthcare team as a Medical Secretary/Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth daily operations by managing front desk activities, coordinating appointments, and maintaining accurate medical records. Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team with essential administrative tasks.
Responsibilities
Greet patients and provide courteous, professional assistance in person, by telephone, and by email
Schedule and confirm appointments, consultations, procedures, and follow-up visits
Manage incoming calls, messages, referrals, faxes, and medical correspondence
Create, update, and maintain accurate electronic patient records
Process incoming referrals and communicate with referring physicians, hospitals, laboratories, and other healthcare providers
Coordinate surgical bookings and accurately transcribe, format, and process physician dictations and related medical correspondence
Prepare examination rooms and assist with general clinic workflow as needed
Coordinate test results, requisitions, forms, and specialist documentation
Maintain patient confidentiality and comply with applicable privacy requirements
Perform general administrative duties, including scanning, filing, faxing, and document preparation
Support the physician and clinical team in maintaining an organized and efficient office
Qualifications
Previous experience as a medical secretary, medical receptionist, or medical office assistant is strongly preferred
Experience in an Obstetrics and Gynecology office is considered an asset
Familiarity with electronic medical record systems is preferred
Knowledge of medical terminology and medical office procedures
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Professional, dependable, and able to handle sensitive information with discretion
Comfortable managing multiple priorities in a busy clinical environment
Proficiency with computers, email, Microsoft Office, and standard office equipment
Ability to communicate with patients in a respectful, compassionate, and nonjudgmental manner
Fluency in French or another language is considered an asset
How to Apply
In your application, please include your preferred email address and telephone number so that we can contact you regarding an interview. Applications will be reviewed as they are received. Only candidates selected for an interview will be contacted. We thank all applicants for their interest and are committed to maintaining a respectful, inclusive, and confidential recruitment process.
Work Location: In person