Med Office/Surgery Scheduler - Flagship CVTS at UPMC — NeverHard

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Join UPMC Hamot CVTS as a Med Office/Surgery Scheduler and play a vital role in coordinating patient care and surgical services in a fast-paced cardiovascular thoracic surgery practice. In this position, you'll work closely with physicians, patients, and healthcare teams to manage scheduling, insurance verification, authorizations, and ongoing patient communication to ensure a seamless care experience. If you are organized, detail-oriented, and thrive in a collaborative environment, we encourage you to apply-prior experience using Epic is preferred.This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required. Responsibilities: + Prepare charts and appropriate documentation as required by Physician, medical facility, surgical area etc. + Maintain and disburse medical information in an organized manner. + Maintain and update all Provider calendars for multiple areas if necessary utilizing EPIC, Electronic Health Record, Meeting and Calendar applications. + Performs other office duties as required such as answering phones, scheduling office visits, patient registration, filing, etc. + Demonstrates UPMC Hamots Commitment to Service Excellence by understanding the needs of patients, their families, physicians, and co-worker and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough. + Evaluate, organize and schedule Physician requests for continuing patient care including consults, diagnostic testing, surgical procedures including pre and post operative requirements, and various types of patient education. + Works independently to secure appropriate documentation including patient consent, insurance and medical necessity verification and authorizations; orders and any other forms as requested. + Act as liaison between patient, physician, insurance carriers and other providers as needed. + Effectively communicates with staff, physicians and public. + Demonstrates tact and diplomacy in communications and assures patient confidentiality with the appropriate release of medical records information. + Confirm patient appointments. + Responsible for providing information to patients regarding preparation for tests, examinations and procedures as necessary. + Responsible for entering, daily tracking and updating of scheduled items. + High School graduate or equivalent + 1-3 years Physician office experience with scheduling and billing knowledge preferred. + Proficient in various computer programs such as word, excel also including scheduling, electronic medical record and billing programs + Medical terminologyKnowledge of medical office processes and procedures + Good organizational skills + Excellent verbal and written communication skills with ability to collaborate and communicate with all individuals and /or departments across various medical departments, offices and hospitals. + Excellent customer service skills + Excellent phone etiquette + This position typically reports to Business Manager.Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran