Manager IT Service Delivery at PIH Health — NeverHard
Manager IT Service Delivery at PIH Health in Whittier, Los Angeles County. Skills: Automation, Hardware Standards, IT Service Delivery, ITIL, ITSM. Apply on NeverHard.
Company
PIH Health
Location
Whittier, Los Angeles County
Type
not_specified
Required skills:
Automation
Hardware Standards
IT Service Delivery
ITIL
ITSM
L2/L3 Support
Mobile Device Management
Self-Service Tools
ServiceNow
The Manager, IT Service Delivery is responsible for overseeing key functions within the IT department that ensure the delivery of high-quality service to end users. Required Skills KSAs Ensure effective L2/3 support, hardware standards, mobile device management, and timely refresh cycles. Oversee ITSM process improvements and ServiceNow enhancements. Prioritize automation and self-service tools to streamline workflows and reduce manual efforts. Align IT processes with ITIL best practices. Ensur…