Live Chat Support Agent at GenBio — NeverHard

We are looking for a motivated and detail-oriented Live Chat Support Agent to join our team. In this role, you will assist customers through live chat by answering inquiries, resolving concerns, and providing accurate information in a professional and friendly manner. Key Responsibilities: Respond promptly to customer messages via live chat Provide clear and accurate information about products or services Resolve customer issues efficiently while maintaining a positive experience Record and update customer interactions as required Requirements: Strong written communication skills Basic computer proficiency and ability to multitask Positive attitude with a customer-focused approach Ability to work independently in a remote environment