Library Client Service Associate at Saskatchewan Polytechnic — NeverHard

Competition Number P17558 Posting Title Library Client Service Associate - Moose Jaw Campus (Part-Time Evening/Weekend 2026-27) Classification Band 2 Location Saskatchewan Polytechnic Moose Jaw Campus Other Location(s) Saskatchewan Polytechnic Moose Jaw Campus BuildingOther BuildingDate Posted 06/15/2026 Closing Date 06/24/2026 JIQ #Start Date 08/31/2026 End Date 06/25/2027 Open Until Filled No Ongoing No Category of work Part Time Bargaining Unit Professional Services Hours of Work To be Assigned, Regulated 36 hours (modified) Salary Range $20.53 to $24.53 per hour Temporary Market StipendIncumbent Total Assigned days (AC) / Total Hours per biweekly pay Mondays and Tuesdays, 5:00 – 9:00 p.m. and Saturdays, 1:00 – 6:00 p.m. There are no hours during the Christmas break Posting Status Open Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees. Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties Job Duties 1. Greet and welcome everyone to the library 2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment 3. Maintains client relationships by responding to basic library reference help and documenting action 4. Proactively prepares for customer inquiries by studying products, services and customer service processes 5. Assists clients in signing materials in and out 6. Show clients how to use technology throughout the library 7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines 8. Shelving, sorting, and processing materials 9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning) 10. Refer students to library resources to meet their needs 11. Provide technical assistance with library equipment and technology 12. Take payments for library fine and fees 13. Provide assistance with tracking and updating library usage data 14. Assist with client’s lab/study room bookings 15. Handling cash. 16. Provide basic clerical support QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific AccountabilitiesDutiesRequired Qualifications, Skills and Abilities (QSA) 1. Minimum six (6) months experience in a customer service environment 2. Grade 12 with supplementary training or experience in technology 3. Basic knowledge of Microsoft Office 4. Basic Internet 5. Basic working knowledge of computers and related office equipment 6. Effective oral communication skills including basic telephone and customer service experience 7. Effective time management and organizational skills 8. Knowledge of automated system software (client databases, inventory etc.) 9. Handling cash and use of a digital cash register 10. Ability to work alone 11. Attention to detail Desired QSA