Learning & Development Manager at Balboa Bay Resort — NeverHard

Position Summary: The Learning & Development Manager at Balboa Bay Resort & Club will assess and address training needs across the organization, while maintaining luxury service standards and ensuring compliance. This role involves designing, planning, and implementing training programs, policies, and procedures to meet those needs. The manager will provide ongoing guidance and support to all departments, helping them achieve their guest service and business objectives. Duties & Responsibilitie…