Lead Mitigation Technician at Paul Davis Restoration of Surrey BC — NeverHard

Job DescriptionJob Description Benefits: Company shirts Company cell phone Company vehicle RRSP matching after one year Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you! Lead Mitigation Technician $26.00 - $35.00 per hour (depending on experience) + on-call bonus Our Lead Mitigation Technician plays a pivotal role our business, combining hands-on technical expertise with team leadership, ensuring properties are stabilized our customers are supported during stressful emergency situations. Responsibilities: Direct, train, and motivate a crew of technicians on-site. Respond quickly to water, fire, mold, or storm damage. Implement drying, cleaning, and demolition tactics to prevent further loss. Communicate the restoration process clearly to anxious property owners. Enforce safety protocols while maintaining project timelines. Essential Skills and Traits A natural desire to guide teams and manage projects under pressure. Mastery of restoration equipment like dehumidifiers, air movers, and moisture meters. Ability to assess damage rapidly and adapt strategies on the fly. Empathy for the customer paired with clear documentation for insurance adjusters. Required Education and Experience: High School Diploma or GED required Customer Service experience 1+ years of experience in a craft, trade, or manual labor position or equivalent schooling Preferred Education and Experience: 2+ years of experience within the restoration industry Physical Requirement: Constantly moves about job sites Constantly positions self to move about job sites; stairs, walkways, and crawl spaces Occasionally ascends and descends a ladder to complete jobs Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone and face to face Frequently will lift up to 60lbs Ability to safely operate a company vehicle Reasonable Accommodation for Disability: Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.