LEAD LIFECYCLE MANAGER at Circle Logistics — NeverHard

Job Description LEAD LIFECYCLE MANAGER — ENTERPRISE FREIGHT Circle Logistics | Fort Wayne, IN (hybrid considered) Circle Logistics is a national third-party logistics provider running enterprise freight relationships with Fortune 1000 shippers. Our accounts are structured as parent-child hierarchies — owning a parent company means owning every location underneath it. That structure only works if someone owns the rules. That's this job. WHAT YOU'LL OWN You are the referee, the auditor, and the architect of how leads move through our organization. You'll write and enforce the rules of engagement for lead ownership and distribution across account managers and pods — including the parent-child hierarchy logic that governs who owns what. When two reps claim the same opportunity, you adjudicate it, then write the rule so it never happens again. You'll monitor lead velocity and aging, spot-check rep behavior against pipeline reality, and flag the rep sitting on 30 untouched leads before it costs us a quarter. You'll manage lead growth: sourcing rules, assignment logic for new enterprise targets, and reclamation of neglected accounts back into the pool.