Lead Engineer, Marketing and Social Technology at Randstad Enterprise — NeverHard

Marketing Technology and Social Technology team is seeking a hands‑on Lead Engineer to provide technical leadership, solution design, delivery oversight, and production support across enterprise‑scale marketing, customer engagement, social media, and compliance technology platforms. This role will support a broad ecosystem that may include Adobe Experience Cloud, Adobe Experience Platform, Adobe Analytics, Adobe Target, Adobe Workfront, Salesforce Marketing Cloud, Stensul, Sprinklr, Proofpoint Patrol, and related integration, provisioning, analytics, and governance capabilities. The successful candidate will partner with product owners, marketing stakeholders, compliance, cybersecurity, risk, vendor teams, and internal engineering groups to deliver secure, scalable, reliable and well‑governed technology solutions. The role requires a strong blend of engineering depth, DevOps discipline, platform ownership, stakeholder engagement and continuous improvement mindset, with a focus on automation, operational stability, data integrity and business enablement. Location: Montreal (Day 1 onboarding onsite/in office presence 3x/week) Key Responsibilities : Provide hands‑on technical leadership for Marketing Technology and Social Technology platforms, including solution design, implementation, integration, onboarding, production support and escalation management. Lead end‑to‑end delivery of platform enhancements, SaaS integrations, automation initiatives and roadmap capabilities across Martech and SocialTech ecosystems. Partner with business stakeholders to translate marketing, compliance, analytics and client engagement objectives into clear technical requirements and scalable engineering solutions. Design, implement and govern secure integrations across enterprise platforms using APIs, identity and access management patterns, data pipelines, provisioning workflows and vendor‑supported integration capabilities. Improve platform reliability, resiliency and operational efficiency through DevOps practices, CI/CD, automation monitoring, documentation and continuous service improvement. Act as a Level 3 technical escalation point for complex production incidents, root cause analysis, vendor coordination and remediation planning. Support secure and compliant platform delivery by aligning solutions to cybersecurity, data governance, privacy, risk, change management and operational control requirements. Develop and maintain technical documentation, support procedures, runbooks, onboarding guides, architecture materials and knowledge transfer content for engineering and managed service support teams. Lead technical design discussions, promote engineering best practices and contribute to a collaborative Agile delivery culture. Support the design and planning of key architecture deliverables, including security architecture designs, C4 diagrams, architecture decision records and technical design documents, to clearly document solution scope, risks, controls, dependencies and implementation decisions. Evaluate emerging capabilities such as AI assistants, GenAI‑enabled workflow improvements, personalization, analytics and automation opportunities to improve business outcomes and reduce manual effort. Required Skills: Bachelor’s degree in Computer Science, Engineering, Information Technology or a related field, or equivalent practical experience. 7+ years of technology delivery, software engineering, SaaS platform engineering, digital marketing technology or enterprise application support experience. Hands‑on experience leading technical delivery for enterprise SaaS or marketing technology platforms, including onboarding, configuration, integration, lifecycle management and production support. Strong understanding of DevOps practices, including automation source control release management CI/CD environment management monitoring and operational readiness. Experience with API‑based integrations REST services JSON authentication patterns and troubleshooting integration failures across distributed systems. Working knowledge of enterprise identity access management and security integration patterns such as SSO OAuth OIDC SAML roles entitlements and provisioning workflows. Strong analytical troubleshooting and root cause analysis skills, with the ability to resolve complex technical issues in production environments. Ability to translate stakeholder needs into technology requirements solution options implementation plans and clear delivery outcomes. Strong communication skills with the ability to engage technical teams non‑technical stakeholders vendors product owners risk partners and senior leaders. Experience working in Agile delivery environments with a strong sense of ownership prioritization collaboration and accountability. Understanding of security privacy data governance change management and operational risk controls in a regulated enterprise environment. Familiarity with cloud platforms key management encryption data pipelines web application infrastructure networking proxies load balancing and enterprise integration patterns. Solid understanding of networking fundamentals, with hands‑on experience in web proxy and load‑balancing technologies. Experience with containerization Kubernetes Podman Git‑based development workflows GitHub Copilot or other AI‑assisted development tools. Hands‑on experience with Azure Key Vault Azure Managed HSM AWS KMS or AWS CloudHSM, including IAM policies key lifecycle management encryption‑at‑rest concepts audit logging and troubleshooting key access or integration issues. Experience in creating or contributing to enterprise architecture documentation, including C4 models security architecture designs ADRs integration diagrams data flow diagrams and control‑aligned design artifacts for regulated technology environments. Nice to Have Skills : Experience with Adobe Experience Cloud capabilities such as Adobe Experience Platform Real‑Time CDP Adobe Analytics Adobe Target Adobe Journey Optimizer Adobe Workfront Adobe Tags Web SDK XDM schemas datasets destinations and identity services. Experience with Salesforce Marketing Cloud Stensul Sprinklr Proofpoint Patrol or similar enterprise marketing email social media social publishing compliance supervision or client engagement platforms. Knowledge of customer data platforms segmentation personalization campaign activation marketing analytics attribution experimentation and digital engagement measurement. Adobe Salesforce cloud cybersecurity Agile or DevOps certifications. Working knowledge of bilingual business environments, including the ability to communicate effectively in English and French where required. #J-18808-Ljbffr