Lead Data Support Analyst ( SQL/PowerBI) at Talent To Hire Inc. — NeverHard

Job DescriptionJob Description Lead Data Support Analyst Toronto, ON (Hybrid) Full-Time Our client, a leading organization in the financial services space, is seeking a Lead Data Support Analyst to oversee and contribute to the reliability and performance of enterprise data and reporting platforms. This role blends hands-on technical troubleshooting with team leadership , acting as a key bridge between business users, data engineering, and reporting teams. You will ensure data systems remain accurate, stable, and production-ready at all times. Key Responsibilities Lead and mentor a team of data support analysts, ensuring timely resolution of data and platform issues Troubleshoot and resolve data load failures, access issues, and reporting anomalies across Snowflake, Sigma, and related tools Monitor data pipelines, health checks, and report refresh cycles Act as the primary escalation point for complex or high-impact issues Partner with business users and reporting teams to investigate discrepancies and ensure data accuracy Collaborate with data engineering to identify root causes and implement long-term fixes Maintain documentation, runbooks, and dashboards to track incidents and performance metrics Drive improvements through automation, monitoring, and process optimization Qualifications 8+ years in data analytics, data operations, or support , including 2+ years in a Senior/lead role Strong hands-on experience with SQL, and modern data platforms Experience with BI tools ( Sigma, Tableau, Power BI ) and their integration with data systems Solid understanding of incident management and root cause analysis ( Jira, ServiceNow, Confluence) Proven ability to balance technical troubleshooting with stakeholder communication Snowflake ( nice so have) Leadership & Impact Experience mentoring junior team members and leading support processes Strong sense of ownership, urgency, and accountability Experience supporting stakeholders across Wealth, Finance, Operations, Compliance, and Technology Nice to Have Experience in financial services ( Wealth mgmt./ Asset mgmt.) / regulated environments Degree in Computer Science or related field If you’re a hands-on data leader who thrives in fast-paced, production-critical environments, we’d love to hear from you. Include a few lines as of what makes you a good fit ' Lead Data Support Analyst – Toronto (4 days Hybrid) Lead team + hands-on troubleshooting Snowflake, SQL, BI tools (Sigma/Tableau/Power BI) Own production data reliability & incident resolution Financial services environment is a plus! Apply: sasha@talenttohire.com For more roles, follow us at ; https://www.linkedin.com/company/talenttohire