Intermediate UX Designer at Cleo Consulting — NeverHard

Assignment: RQ11230 - UX Designer - Intermediate Job Title: Intermediate UX Designer Requisition (SS): RQ11230 Start Date: 2026-08-04 Client: Children, Youth & Social Services Cluster End Date: 2027-03-31 Office Location: 5700 Yonge St, Toronto Organization: Children, Youth & Social Services Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement # Business Days: 70.00 Note: The successful consultant will be expected to work approximately 2 3 days per week (in the office) from the start date through to March 31, 2027. Submission Requirements Please include the candidate's digital portfolio as part of the application. Resumes must not exceed a maximum of four (4) pages. Shortlisted candidates will be required to present their portfolio during the interview in 10-minutes. Must Have: Experience in leading the design of complex digital services from concept to production Expert knowledge of information architecture and interaction design, user-centered design processes, user experience principles Experience in Figma and Axure Demonstrated experience developing key design deliverables such as user flows, wireframes, mock-ups, clickable prototypes, presentations and reports Experience in conducting research, user research, usability testing. Experience in designing online services to be accessible by default Proficient with design and prototyping software, digital collaboration and web conferencing tools. Demonstrates effective use of AI tools to support UI/UX design activities, including generating wireframes, and analyzing user behavior. Description Responsibilities: Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs. Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes Leverage AI-powered tools such as Figma AI or Galileo AI to generate design concepts, wireframes, and UI components; use Google Analytics Intelligence to analyze user behavior; and apply Microsoft Copilot to synthesize user research insights and accelerate content and UX decision-making. General Skills: Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Hands-on experience with AI-enabled design and research platforms with the ability to integrate these tools into the UX lifecycle to improve efficiency, personalization, and data-driven design outcomes. Desirable Skills: Knowledge of network security and network protocols Experience and Skill Set Requirements Submission requirements Please include candidate's digital portfolio as part of the application Resumes must have a max of 4 pages only The FFS will be required to work 2-3 days only each week. Evaluation Criteria: Criteria 1: 30 Experience in leading the design of complex digital services from concept to production Criteria 2: 30 Portfolio of recent work demonstrating UI/UX expertise in designing complex online services Criteria 3: 40 Expert knowledge of information architecture and interaction design, user-centered design processes, user experience principles Demonstrated experience developing key design deliverables such as user flows, wireframes, mock-ups, clickable prototypes, presentations and reports Experience in conducting research, user research, usability testing. Experience in designing online services to be accessible by default Proficient with design and prototyping software, digital collaboration and web conferencing tools. Demonstrates effective use of AI tools to support UI/UX design activities, including generating wireframes, and analyzing user behavior.