Infrastructure Technical Program Manager at NTT Data Americas, Inc. — NeverHard

Req ID: 374579 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Infrastructure Technical Program Manager to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). REMOTE **Job Description:** **Infrastructure Technical Program Manager** **Overview** We are seeking an experienced Infrastructure Technical Program Manager (TPM) with strong expertise in M&A integrations and End User Computing (EUC) transformations. This role will lead large-scale infrastructure and endpoint integration programs, ensuring seamless migration, deployment, and operational readiness across enterprise environments. The ideal candidate brings deep technical knowledge across identity, network, and EUC domains, combined with exceptional program governance and execution capabilities in complex, fast-paced M&A scenarios. **Key Responsibilities** **1. End-to-End Program Delivery** + Own and drive full lifecycle program delivery from due diligence through Day 1 and post-close integration. + Develop and manage comprehensive, detailed program plans covering infrastructure and EUC workstreams. + Define scope, milestones, dependencies, timelines, and success metrics. + Ensure alignment across infrastructure, EUC, security, and business functions. **2. Execution & Program Governance** + Lead day-to-day execution of infrastructure and EUC integration programs. + Maintain detailed plans, tracking: + Milestones and deliverables + Dependencies + RAID (Risks, Assumptions, Issues, Dependencies) logs + Decision logs + Identify blockers proactively and drive cross-functional resolution. + Manage escalations and executive communications. + Provide SteerCo-level reporting, dashboards, and program visibility. **3. Infrastructure & Technical Integration Leadership** + Drive key infrastructure workstreams: + Identity & Access Management + Active Directory migrations and consolidation + Domain/forest trust design and migration + Identity synchronization and federation + Network Integration + Network trust establishment + Re-IP planning and execution + Connectivity and segmentation design + SD-WAN integration and optimization + Infrastructure Dependencies + Data center and cloud integration alignment + Server, endpoint, and platform readiness + Security and compliance integration **4. EUC Program Leadership (5K+ Endpoints / 3K+ VDI Environment)** + Program Governance + Lead phased deployment strategy: + POC Pilot Full Deployment + Manage wave-based rollout across large-scale: + 5,000+ endpoints + 3,000+ VDI instances + Deployment Tracking & Reporting + Establish centralized deployment tracking: + Installation status + Wave progress + Segmentation data **Deliver executive-level (SteerCo) reporting on:** + Deployment progress + Risks and mitigation + Readiness status + Pilot Governance & Scaling + Define cross-functional pilot cohorts for validation. + Establish go/no-go gates based on: + Technical readiness + Operational readiness + Security validation + Drive controlled scaling from pilot to full rollout. + Operational Readiness Ownership **Own readiness and transition to steady-state operations:** **Drive closure of:** + SOC (Security Operations Center) operating model + Support and escalation workflows + Defender (endpoint security) transition validation + Reporting and monitoring enablement + Ensure all operational processes, tooling, and documentation are production-ready. + Cross-Functional Coordination **Align across:** + IT Operations + Security & SOC teams + Service Desk / End User Support + Infrastructure & Engineering + External vendors + Synchronize: + Workstation deployments + VDI environment rollout + Ensure seamless coordination between infrastructure and EUC workstreams. **5. Organizational Change Management (OCM)** Develop and execute communication plans: + Executive-level updates + Detailed technical and user-level communications + Create transition playbooks and runbooks for operational teams. + Ensure support readiness for post-deployment operations. + Drive stakeholder engagement and adoption across business units. + Enable smooth handoff to operational teams with proper documentation and training. **Required Qualifications** + 10+ years of experience in technical program/project management. + 3+ years of proven experience in M&A integration programs. + 5+ years of strong experience leading large-scale EUC / endpoint / VDI transformations. + 5+ years of deep expertise in: + Active Directory, identity migrations, and trust models + Network integrations (trusts, re-IP, SD-WAN) + Endpoint management and deployment at scale + Demonstrated ability to manage complex, cross-functional programs. **Preferred Qualifications** + Experience with 5K+ endpoint enterprise deployments. + Familiarity with Microsoft Defender, endpoint security, and SOC integration. + Cloud experience (Azure, AWS, hybrid environments). + PMP, PgMP, or equivalent certifications. + Core Competencies + Strong program governance and structured execution + Exceptional stakeholder and executive communication + Deep technical understanding of infrastructure & EUC ecosystems + Risk management and proactive problem-solving + Ability to lead large-scale transformations in high-pressure M&A environments + Success Criteria + Seamless Day 1 and post-merger integration + Successful large-scale EUC rollout with minimal disruption + On-time delivery of program milestones and deployment waves + Fully operational and validated support model post-transition + Clear executive visibility and proactive risk mitigation + High-quality documentation, playbooks, and operational readiness About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($55-65/hour).** This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits _._