Hotel Manager – Full Time (M/F/D) at Fairmont — NeverHard
Hotel Manager – Full Time (M/F/D) at Fairmont in Mont-Tremblant, Les Laurentides. Skills: Customer Service, English, French, Problem Solving, Teamwork. Apply on NeverHard.
Company
Fairmont
Location
Mont-Tremblant, Les Laurentides
Type
full_time
Required skills:
Customer Service
English
French
Problem Solving
Teamwork
Job Type: Permanent
Job Schedule: Full-Time
Company Description
In the heart of the Laurentians, our hotel offers a unique professional experience where excellence and quality of life go hand in hand. We strongly believe that our success relies on fulfilled employees, which is why we have created an environment where workplace well-being is an absolute priority.
Fairmont hotels joined the Accor group in 2016, a global leader in hospitality with a diverse portfolio of iconic brands. Located between Montreal and Ottawa, Tremblant offers a wide range of activities for all interests. Embrace the Tremblant lifestyle while developing your career alongside dynamic and committed professionals. Outdoor enthusiasts—skiers, snowboarders, and cyclists—will thrive in this exciting and fast-growing region. You will work in a stimulating team where no two days are the same. Are you ready to take on the challenge?
What the property offers:
The role requires a strong level of both French and English.
Discounted rates for travel
within Accor hotels worldwide (more than 5,700 hotels)!
Free parking at the hotel
Temporary accommodation
available ($).
Competitive insurance plan
*
Employee Assistance Program (EAP)
offered free of charge, including:
Mental health support
Legal and financial advice
Health and nutrition services
Career and professional guidance
Life transition support
Free meals
in the cafeteria (taxable benefit).
Free access to the fitness center
Opportunities to grow
and develop your talents within the property and worldwide.
The opportunity to get involved
in various committees and contribute to the community through philanthropic initiatives.
Join a rich corporate culture:
Strong values promoting a collaborative and respectful environment
Regular employee recognition through monthly and annual events
Strong commitment to equity, diversity, and inclusion
Social and environmental initiatives
*Conditions apply
Job Description
The Hotel Manager is a member of the Executive Committee, responsible for the strategic direction and operational management of all major divisions of Fairmont Tremblant, including but not limited to Food & Beverage, Culinary, Rooms Division, Engineering, and Security.
This role works closely with other leaders to ensure compliance with Fairmont luxury standards and to deliver an exceptional guest experience at every stage of the stay.
Reporting to the General Manager, the Hotel Manager plays a key role in leadership coordination, financial performance, and fostering a culture of excellence, innovation, and accountability.
In the absence of the General Manager, the position assumes full operational leadership of the property and acts as a trusted representative for stakeholders.
Direct Reports:
Director of Rooms
Director of food and beverage
Executive Chef
Director of Engineering
Director of Security
Key Stakeholders:
Internal:
Executive Committee members
Department heads
Operational leaders and employees
External:
Guests and VIPs
Ownership representatives
Suppliers and subcontractors
Senior executives and government authorities
Qualifications
Profile sought
To succeed in this role, the individual must be able to effectively perform all essential responsibilities.
The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions of the position.
Experience
Minimum of 5 years of relevant experience, including at least 2 years at Executive Committee level in a large luxury hotel
Previous experience as Director of Operations in hospitality
Knowledge of Opera PMS and Silverware systems (an asset)
Education
Degree or Bachelor’s in hospitality management or a related field
Skills, Knowledge, and Abilities
Strong financial acumen (budgeting, revenue optimization, labor cost management, forecasting, inventory, expense control)
Proficiency in data analysis and strategic decision-making
Proven ability to develop, lead, and motivate high-performing teams
Strong customer service orientation with attention to detail and results-driven mindset
Ability to manage a demanding, high-end clientele
Knowledge of luxury standards, market trends, and service innovation
Strong business management and problem-solving skills under pressure
Excellent communication and interpersonal skills
Fluency in French required; advanced English required
Strong organizational and prioritization skills
Autonomy, proactivity, and adaptability
Strong commitment to confidentiality and security
Personal Qualities
Collaborative leadership style
Passion for luxury hospitality and continuous improvement
Flexibility and adaptability in demanding environments
Conditions
High level of flexibility and availability
Willingness for international mobility within 3 to 5 years
Additional Information
Our Diversity & Inclusion Commitment:
We are an inclusive company committed to attracting and promoting diverse talent.
Join us today for a rewarding career at Fairmont Tremblant, where your well-being and growth are a priority.
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