Head of Global P2P / Accounts Payable at Informa TechTarget — NeverHard

Job Description This role is based in our Newton, MA office. Job Overview We are seeking an experienced and dynamic Head of Global Procure-to-Pay (P2P) / Accounts Payable (AP) to lead and manage the global AP function following a recent business merger. This role will oversee the end-to-end procure-to-pay process and vendor payables for our entities across the US, EMEA, and APAC regions. The Global Team Lead / Manager will lead a geographically dispersed team, ensuring the right skills and resources are in place, driving process improvements, and implementing new systems and ways of working to enhance efficiency and effectiveness. The successful candidate will report to the Director of Global Shared Services and Transformation and will play a key role in ensuring the smooth, efficient, compliant, and cost-effective P2P operations, resolving escalated queries, and supporting the organization’s transformation initiatives, whilst maintaining strong vendor relationships. Key Responsibilities Global AP Management Oversee the global accounts payable function, ensuring timely and accurate processing of vendor payables across US, EMEA, and APAC entities. Manage vendor invoice intake, approval workflows, validation, coding, and processing Ensure timely and accurate vendor payments while optimizing cash flow Monitor and manage payment terms, early payment discounts, and vendor payment schedules Manage all aspects of employee expense reimbursement processes Manage a team of AP professionals based in the US and overseas, ensuring the right skills, resources, and locations are aligned with business needs. Vendor & Supplier Management Develop and maintain strong relationships with key vendors and suppliers Manage vendor onboarding, setup, and master data maintenance Negotiate payment terms and resolve vendor disputes Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries Maintain vendor compliance with company policies and contractual obligations Support strategic sourcing initiatives and supplier consolidation efforts Escalation Management: Resolve escalated vendor and payment queries in a timely and professional manner, ensuring high levels of customer and vendor satisfaction. Compliance & Controls Ensure compliance with internal controls, company policies, and regulatory requirements across all regions Maintain SOX compliance for P2P processes and internal controls Implement and monitor segregation of duties and approval hierarchies Manage audit requirements and support internal/external audits Ensure tax compliance including 1099 reporting and VAT/GST requirements Maintain proper documentation and audit trails for all transactions Monitor and prevent duplicate payments and fraud risks Process Improvement & Automation Identify and implement process improvements and efficiencies within the AP function to streamline operations and reduce costs. Drive standardization of AP processes across regions, ensuring consistency and compliance with company policies and regulatory requirements. Drive automation initiatives including e-invoicing, workflow automation, and touchless processing Develop and document standard operating procedures and best practices Implement key performance indicators and metrics to monitor P2P performance System Implementation: Lead the implementation of new systems and tools to enhance AP processes, including automation and digital transformation initiatives. Collaborate with IT and other stakeholders to ensure successful system integration and adoption. Champion digital transformation initiatives within the P2P function Team Leadership & Development Provide leadership, coaching, and development opportunities to the global AP team, fostering a culture of high performance and continuous improvement. Monitor team performance and ensure alignment with organizational goals and objectives. Manage workload distribution and resource allocation Provide training on P2P systems, policies, and procedures Reporting & Analytics Prepare and present regular reports on AP performance, including key metrics, trends, and improvement initiatives, to senior leadership. Support month-end, quarter-end, and year-end close processes Provide accrual reporting and analysis for outstanding liabilities Monitor aging reports and resolve outstanding items Support budgeting and forecasting activities with spend data and analysis Stakeholder Management and Cross-Functional Collaboration Work closely with the Director of Global Shared Services and Transformation, as well as other departments such as teams that undertake procurement, finance, and IT, to align AP processes with broader business objectives. Serve as primary point of contact for P2P-related inquiries