Head of Experience Strategy (Hybrid) at Guardian Life — NeverHard
Head of Experience Strategy (Hybrid) at Guardian Life in Bethlehem, Northampton County. Skills: Customer Service Strategy, Data Analysis, Human-Centric Design, Product Management. Apply on NeverHard.
Company
Guardian Life
Location
Bethlehem, Northampton County
Type
full_time
Required skills:
Customer Service Strategy
Data Analysis
Human-Centric Design
Product Management
The Head of Experience Strategy in the Financial Protection & Retirement Solutions (FPRS) division is a leadership role responsible for defining and advancing human-centric experiences across advisor, client, and internal colleague journeys. This role will partner closely with Product, Service, Operations, Distribution, Marketing, Consumer Experience & Advocacy and Data and Technology leaders, amongst others to identify important stakeholder interactions across life, disability, annuity, and we…