Guest Services Agent at Dexterra Remote Services — NeverHard

Job Description WHAT’S THE JOB? Based in a world class Dexterra Remote Camp facility, the regular shift for this position is 2 weeks on and 2 weeks off, with 10-12 hour workdays. Transportation is provided to site from a pickup point. The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative duties. Your work will include: Welcoming and providing introductory information to clients Serve as the first point of contact for any inquiries related to site and client matters; either through e-mail or phone Allocating guests rooms and issuing room keys and cards Managing the check-in, check-out process for clients Ensuring accurate database entry for room bookings and payments, as well as multiple data entry Providing information about the camp, its rules and policies as well as soliciting client feedback Assisting in the review of various paperwork such as safety documents, time sheets, and site related maintenance Any other duties that are assigned by management Assisting in the completion of reports in MS Excel and documentation in MS Word WHAT’S IN IT FOR YOU? Enjoy excellent work-life balance with a 2 weeks on/2 weeks off rotation. Extended health and dental benefits that are fully covered. Whereas other companies are downsizing, we are growing! Be #1 on day 1 by joining an industry leader. Follow Horizon North on Facebook, LinkedIn, and Twitter.