General Manager at StrategiQly — NeverHard

Job DescriptionJob Description General Manager (Flagship / Corporate Training Location) Our client is a fast-growing multi-unit operator bringing a popular US fast-casual açaí and smoothie bowl brand into Canada for the first time. This flagship, downtown Toronto location doubles as the brand's corporate training center, and they are looking for a General Manager who can run it at a best-in-system level. This is the deeper, hands-on operator hire for their first market, and restaurant operations expertise is the core requirement. What You'll Do Own full day-to-day operations of the flagship restaurant, including staffing, scheduling, food cost management, and guest experience Run the franchisee training program, training incoming franchisees on how to open and operate their own locations Build and maintain reliable ordering and inventory processes so the restaurant never runs short on core product Uphold and elevate brand operating standards, bringing full-service hospitality practices into a quick-service environment Step away from the flagship periodically to support new shop openings as the brand scales across Canada Partner directly with ownership to protect team culture and guest experience as the business grows What You Bring 4-5 years of hands-on experience in restaurant/food service operations across full service, fast casual, or QSR Operational rigor: a track record of tightening scheduling, food cost, and ordering discipline in a live, fast-moving environment A coachable, low-ego leadership style, with the ability to step into an established, high-performing team and earn trust rather than impose change Genuine investment in team culture and staff development, ideally with examples of growing people into bigger roles Comfort holding a full-service level of guest experience inside a fast-casual/QSR format Strong communication skills and comfort working directly with hands-on ownership Bonus Points Experience training or onboarding franchisees or new location teams Background opening or stabilizing a flagship or corporate training-center location Experience operating within a fast-growing multi-unit or franchise environment Logistics On-site, downtown Toronto, ON; proximity to the restaurant strongly preferred given store hours and commute 44 hours/week net of breaks; schedule set according to business needs Compensation: $70,000-$80,000 CAD base plus a performance bonus (target ~10%); flexibility above range for an exceptional candidate In-person interview process