Front Desk Specialist at University of Innovation and Technology Powered by Arizona State University — NeverHard

Front Desk Specialist About the role The Front Desk Specialist is the first point of contact for Innotech — welcoming students, parents, guests, and partners at the campus reception, and ensuring smooth day-to-day front-office operations. This role plays a key part in shaping the first impression of the university for prospective students and visitors. Responsibilities Greet and assist visitors, students, parents, and guests at the front desk in a professional and friendly manner. Answer and direct incoming calls, emails, and general inquiries to the relevant department. Manage the reception area, including scheduling meeting rooms and coordinating visitor access. Support campus tours and Open Day logistics — welcoming guests and coordinating with the admissions/marketing team. Handle incoming and outgoing correspondence, courier deliveries, and office supplies. Maintain visitor logs and basic front-office documentation. Coordinate with facilities, security, and admin teams to ensure the campus runs smoothly on a daily basis. Provide administrative support to different departments as needed. Requirements Previous experience in a front desk, reception, or customer-facing administrative role. Excellent communication and interpersonal skills — friendly, professional, and service-oriented. Strong organizational skills and attention to detail. Ability to multitask and stay calm under a fast-paced, dynamic environment. English at a level sufficient for daily communication with international staff and guests (from Intermediate). A plus: experience working in an educational institution or with a young/student audience. Conditions Work at a fast-growing international education venture, a partner of Arizona State University. Office in Almaty. Compensation discussed following the interview.