Front Desk Agent at Marriott Hotels Resorts — NeverHard
Front Desk Agent at Marriott Hotels Resorts in Pittsburgh, Allegheny County. Skills: Customer Service, Guest Services, Reservations, billing. Apply on NeverHard.
Company
Marriott Hotels Resorts
Location
Pittsburgh, Allegheny County
Type
full_time
Required skills:
Customer Service
Guest Services
Reservations
billing
Description POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of …