Flex Fitness Studio - Part Time Supervisor at Brookstreet Hotel — NeverHard

The Flex Fitness Studio is a high-end health club that offers an assortment of amenities within our facility. Located in the Brookstreet Hotel in Kanata's tech park. We are currently looking for a P.T Flex Welcome Partner Lead. You will be responsible for providing a sensational experience to our leisure guests and members. Requirements: Previous experience in hospitality or guest service; supervisory experience is an asset Strong communication, leadership, and organizational skills Ability to manage multiple tasks and priorities in a fast-paced environment Detail-oriented with strong accountability and follow-through Comfortable with administrative systems and tracking Proficient in Microsoft Office (Excel, Word) CPR/First Aid certification is required Flexible availability, including evenings, weekends, and holidays Must be available Friday, Saturday and Sunday (am and pm shifts) Job Profile: Ensure smooth daily operations and supporting team members Ensure team alignment with policies, procedures, and daily expectations Maintain high standards of cleanliness, organization, and overall facility presentation Monitor daily operations through checklists and follow-ups to ensure completion Oversee inventory levels (towels, F&B, supplies) Review access tracking, identify issues, and follow up on membership or billing concerns Deliver exceptional guest and member service; handle inquiries and escalations professionally Support membership sales and promote services Ensure compliance with health, safety, and hotel standards Monitor the pool and facility for safety concerns; report and document incidents as required Foster a positive, professional, and team-oriented environment