Fixed-Term Multi-Unit Events and Education Associate (Full-Time) - Eataly Toronto at Eataly North America — NeverHard
Fixed-Term Multi-Unit Events and Education Associate (Full-Time) - Eataly Toronto at Eataly North America in Toronto, Ontario. Skills: Customer Service, Event Planning, Food and Beverage Knowledge. Apply on NeverHard.
Company
Eataly North America
Location
Toronto, Ontario
Type
full_time
Required skills:
Customer Service
Event Planning
Food and Beverage Knowledge
Job DescriptionJob DescriptionCompany Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery.
This is a contracted role with an expected end date of 03/26/2027, with the possibility of extension.
An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager.
Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in
Supports set up, execution and tear-down of storewide events
Ensures all glassware, cutlery and printed collateral are prepared ahead of each event
Leads private and consumer store tours
Supports the cooking school chefs and the Events & Education Leads in guest interactions during events
Assists with packaging and delivery of product for virtual events
Prepares and executes tasting activations on the floor to support product sales and marketing events
Supports offsite events and activations as needed
Performs other duties as required or assigned
Qualifications
High school diploma or equivalent
1+ years of experience in restaurant operations, quick-service or events
1+ years of experience in a fast-paced customer service environment
Excellent organizational, project management and time management skills
Outstanding professional communication, public speaking, editorial, and customer service skills
Knowledge of and passion for Italian food and beverage preferred
Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset
Job Requirements
Availability to work onsite with a flexible schedule including evenings, weekends and holidays
SmartServe certified
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Frequent travel within the GTA
Compensation
Compensation for this role is CAD $20.00 hourly
This position has been posted to fill a current vacancy
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.