Field Services Technician at Ledcor in Fort McMurray, Fort McMurray region. Skills: Communication, Communication Systems Maintenance, Computer Proficiency, Customer Service, Data Systems. Apply on NeverHard.
Company
Ledcor
Location
Fort McMurray, Fort McMurray region
Type
full_time
Required skills:
Communication
Communication Systems Maintenance
Computer Proficiency
Customer Service
Data Systems
Documentation
Driving
English
Organization
Prioritization
You are a Field Services Technician who will play an important role in delivering high-quality installation, maintenance, and repair services for telecommunications systems and infrastructure to a variety of business clients. You will ensure reliable connectivity by working on-site to install and service equipment and cabling, while adhering to safety and quality standards.
Click on the link below to see what it’s like working for Ledcor. Apply today to join Ledcor Technical Services in Fort McMurray, AB today!
Learn more about working at Ledcor: Watch here.
Essential Responsibilities:
Install, maintain, and repair various voice, data, VoIP, security and Automation communication systems and equipment
Conduct thorough site surveys to assess installation requirements and develop effective plans to ensure successful deployment
Ensure all work orders and related documentation, Field Level Hazard Assessments (FLHA), and Job Summary Reports (JSRs), are completed accurately and submitted in a timely manner
Maintain compliance with internal processes and regulatory standards
Provides clear and professional communication to customers regarding job progress, estimated arrival times, and any delays
Proactively identify and communicate issues related to overbooking or underutilization to maintain service efficiency and customer satisfaction
Building on your customer service skills, you will ensure work orders are completed
Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client
Utilize a laptop computer and various software applications
Qualifications:
Minimum 1 year of experience in a telecommunications role, or relevant training and experience working with any telecom network company or provider
Excellent verbal and written communication skills in English as required
Must have and maintain a valid provincial driver’s license, provide a clean driver’s abstract
Successful completion of pre-employment drug & alcohol requirements, criminal background check
Some knowledge or familiarity of working with Telecommunication networks or similar electrical fields
Experience working independently and a strong technical aptitude
Proven ability to work independently with minimal supervision, demonstrating strong organizational and prioritization skills
Work Conditions:
Company vehicle, cell phone and tools provided
Home based dispatching
Travel to various sites is required
This role requires working outdoors in various weather conditions
Able to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights, and in all types of weather conditions (rain, snow, heat etc.)
Additional Information
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via
email
. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our
I&D page
.