Field Service Representative (FSR) at Insight Global — NeverHard

Job Description The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate's base for at least six months. The role is primarily hands-on troubleshooting, operation, inspection, maintenance, and repair of the Halifax Class Integrated Platform Management System (IPMS), supporting work onboard naval vessels at Esquimalt Dockyard, DC Trainer Colwood, and the L3Harris Victoria office. The FSR will diagnose hardware, software, controls, and networking issues; install and test engineering changes; support engineering teams; and interact directly with customers. The position is approximately 40 hours per week with potential overtime, compensated travel, initial training in Montreal, and occasional domestic or international travel. Skills and Requirements -Bachelor's degree in Electrical Engineering with 6+ years of relevant experience OR certified Communications/Electronics Technician with 8+ years of hands-on experience. -Strong hands-on electrical/electronic troubleshooting, including isolating hardware, software, controls, and networking issues. -Experience reading electrical/mechanical drawings, schematics, and technical documentation. -Hands-on wiring, splicing, soldering, termination, and circuit analysis experience. -Experience using test equipment including multimeters, oscilloscopes, and multifunction process calibrators, as well as hand and power tools. -Strong troubleshooting, written/verbal communication, customer-service skills, and ability to work independently with minimal supervision. -Valid driver's licence and ability to obtain/maintain a passport for required travel. -Previous Canadian Navy/naval or shipboard experience, particularly involving communication or marine control systems. -Knowledge of IT System Administration. -Experience with acceptance trials and set-to-work procedures. -Knowledge of DRMIS. -Current or previous J-STD-001 and/or IPC-A-620 certification. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.