Family Preservation Case Manager at ELMO Cloud HR & Payroll — NeverHard

Introduction In this rewarding role, you will provide intensive, holistic support to families facing complex challenges, with the goal of strengthening parenting capacity, improving child safety, and keeping families safely together. Key Responsibilities Deliver intensive, therapeutic case management to families at high risk of children entering Out-of-Home Care (OOHC) Engage and support families experiencing complex needs, including mental health, alcohol and other drug use, and domestic and family violence Develop and implement strengths-based, family-led case plans, with ongoing monitoring and formal three-month reviews Conduct weekly in-home visits to provide practical, consistent support Build parental capacity through coaching, modelling and education to enhance communication, problem-solving and parenting skills Provide hands-on support in the home, including establishing safe routines and household structure Coordinate with services to deliver wraparound, collaborative care, including access to housing, healthcare, NDIS and Centrelink Advocate for families’ rights, needs and wellbeing Maintain accurate and timely case records in line with organisational and legislative requirements Deliver group and individual training sessions for families Provide crisis intervention and risk management when required Support Aboriginal families in strengthening connections to kin, culture, community and Country, ensuring culturally safe practice About You To be successful in this role, you will bring: Relevant qualifications in Social Work, Community Services, Psychology or a related field Experience working with vulnerable families and children, particularly within intensive or preservation programs Strong understanding of child protection, trauma-informed practice, and risk management Demonstrated ability to engage families with complex needs in a strengths-based and culturally responsive way Excellent communication, case management and organisational skills Ability to work both independently and collaboratively within a multidisciplinary team A current driver’s licence and willingness to conduct regular home visits Description Benefits & Culture Additional Day Off (ADO) every 4 weeks (after 120 hours worked) Full salary packaging benefits to maximise your take-home pay Discounted Fitness Passport Ongoing professional development and leadership support Access to a Corporate Wellbeing Program Confidential support via our Employee Assistance Program (EAP) About OAMS Orange Aboriginal Medical Service (OAMS) is committed to improving the health and wellbeing of Aboriginal families and the wider community across Central Western NSW. Since its establishment in 2005 with a small team, OAMS has grown to operate across five locations, providing a comprehensive range of services to the community. Learn more: https://oams.net.au/ Requirements The successful applicant will be required to: Undertake and pass a Nationally Coordinated Criminal History Check Complete a pre-employment wellness check (including drug and alcohol screening) Hold or obtain a NSW Working with Children Check How to Apply Please submit: A cover letter outlining your suitability for the role An up-to-date resume detailing your experience and capabilities Remuneration SCHADS Award Level 4–5 (dependent on qualifications and experience) + superannuation Contact: Chloe Navin – People & Workforce Lead chloen@oams.net.au Closing Date: Sunday 26th July at 11.59pm 2026