Executive Housekeeping Manager at Sandman Hotel Group — NeverHard

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. The Executive Housekeeper will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the General Manager. JOB REQUIREMENTS: Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling. Superior time management and organizational skills Strong interpersonal skills with an emphasis on leadership ability Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team Knowledge of computers including MS Word, Excel and Internet Knowledge of health and safety standards Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels Knowledge of laundry operations DUTIES: Responsible for the day-to-day operation of the Housekeeping Department Assist in recruiting and retaining a strong service-oriented team Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service Conduct guest room and public area inspections Monitor and manage labour efficiencies and all other departmental costs Ordering of departmental supplies and conduct monthly linen inventories Scheduling for Room Attendants, Public Area cleaners and Laundry staff Maintain proper lost and found procedures. Assist in training of new team members Ensure Sandman Hotels, Inns & Suites policies and procedures are followed APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Discounted Hotel Stays for Team Members and Family & Friends rates too! 25% discount at our restaurants for up to 6 people Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays RRSP Matching Milestone Rewards Tuition Credit Program