Entry Level Customer Service Assistant at CryptoGex — NeverHard

About Us At CryptoGex , we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events. Position Overview We are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events. The Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner Assist attendees with registration issues and ticketing support Handle and resolve customer concerns professionally and efficiently Maintain records of customer interactions and feedback Support on-site customer service during live events when needed Follow company procedures and service standards Qualifications High school diploma or equivalent required Strong verbal and written communication skills Problem-solving mindset with attention to detail Ability to multitask in a fast-paced environment Compensation & Benefits Competitive hourly pay ($18.50 - $28.50/hour) Health, dental, and vision insurance options Paid time off and holidays Career growth opportunities within events and operations Training and development programs Supportive team environment