Electronics Service Technician at Hoskin Group — NeverHard
Electronics Service Technician at Hoskin Group in Calgary, Calgary region. Skills: Customer Service, Repair, Servicing, Troubleshooting, calibration. Apply on NeverHard.
Company
Hoskin Group
Location
Calgary, Calgary region
Type
full_time
Required skills:
Customer Service
Repair
Servicing
Troubleshooting
calibration
Job DescriptionJob DescriptionSalary: $58,000 - $75 CAD per annum
Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.
Summary: Hoskin Scientific andMeasur sells, services, and rents industry-leading equipment and supplies for Geomatics, Drones, Construction,Materials Testing, and locating professionals. With over 10 years of experience, we are committed to providing customers with the best experience possible through comprehensive product support and competitive pricing. Based in our Calgary office, your main duties will include servicing, troubleshooting, repairing, and calibratingMeasur equipment. Some field travel is required.Troubleshooting and repairs to board level and component level repairs when required. Service, calibrate, and repair electro-mechanical equipment. Interface with customers in person, in writing, and on the phone. Be a good representative of the companys service efforts. Providing top-notch customer service and a positive attitude are essential.
Working Conditions
Environment: Office/Lab environment and physical presence from Mondayto Friday at our Calgary location.
Our Calgary office has a 4-day work week to be scheduled with your manager. Management reserves the right to adjust based on business requirements.
Principal Accountabilities
Purpose & Values: Live and demonstrate the companys purpose and values, which are anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
Work safely and in alignment with all health & safety regulations
Be knowledgeable on multipleMeasurproducts. (Internal & factory training will be provided.)
Manage and prioritize tasks in a fast-paced environment
Perform calibrations and repairs correctly, on budget, and in a timely fashion.
Quote repairs, lead times, and terms to all customers and schedule timely follow-up.
Communicate electronically and/or via phone with Hoskins customers and manufacturers to help troubleshoot customers devices.
Support all product Electrical Inspections
Be a reliable service resource for external and internal customers
Support to the Rental department as directed by management
Work with our business programs and related systems to capture customer information and service activity.
Efforts are required to maintain existing business and seek new business
Work is generally based in our Calgary location. Some travel to customers and training will be required.
Support other offices in peak periods and for vacation and sick coverage
Full participation in annual warehouse inventory and unit fleet counts
Be willing to cross-train and learn other skills.
Other duties as required by management.
Knowledge / Skills / Abilities
A post-secondary education in electrical or electronics engineering technology
Must have 3 4 years of industry-related disciplines
Strong troubleshooting skills with an ability to work through service manuals and schematics
Knowledge of Electronic board function
Ability tooperatean oscilloscope
Must be able to lift 88lbs
Mustpossess an avid knowledge of using power and hand tools
Mustexhibitadvanced disassembly/ assembly and soldering skills
Mustpossess excellent verbal and written communication skills inEnglish
Must have a working knowledge of Microsoft Windows-based applications
Have proven analytical/problem-solving solutions for the customer and the company
Must be organized
Must be self-motivated and able to work independently and in a team environment to meet or exceed goals
A positive attitude is essential
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
4-Day work Week