E-Commerce Customer Service Representative at GenBio — NeverHard

We’re looking for a friendly E-Commerce Customer Service Representative to assist customers with orders, returns, and general inquiries. This is a great opportunity to start your career in e-commerce! Key Responsibilities: Respond to customer inquiries via email, chat, and phone. Assist with order tracking, returns, exchanges, and refunds. Provide product info and help with online navigation. Address customer concerns and ensure satisfaction. Qualifications: High school diploma or equivalent. Good communication skills (English; French is a plus). Basic computer skills and a team player attitude. Why Join Us? Competitive salary. Friendly work environment. Room for growth.