Driver Support Agent ( remote) at Zonda Home — NeverHard

Location, Remote (Anywhere in Canada) Job Type, Full-Time / Part-Time Schedule, Flexible About Zonda Home Zonda Home works with housing data, market research, and digital tools used by builders, developers, and real estate professionals. The company helps organizations manage operations and information more efficiently through reliable systems and support. About the Role We are looking for a calm, patient, and reliable Driver Support Agent to assist with communication and coordination between drivers and internal teams. In this role, you will help ensure updates are shared clearly, issues are resolved quickly, and daily operations run smoothly. This is an entry level position. No experience is required. Training will be provided. The role is mainly focused on communication, tracking updates, and helping resolve simple issues related to schedules and delivery coordination. This is a remote position, so you will work from home and stay connected with drivers and the support team through phone, chat, and email. Key Responsibilities Communicate with drivers to provide updates and instructions Assist with tracking schedules and delivery status Help resolve basic issues and report delays Record and update trip or delivery information Support coordination between drivers and internal teams Ensure clear and timely communication Requirements Basic computer skills, typing, email, internet use Good communication skills Ability to stay calm and professional Strong attention to detail Ability to follow instructions Ability to work independently Reliable internet connection No experience required, training provided What We Offer Remote work anywhere in Canada Flexible working hours Paid training Competitive pay Supportive team environment Opportunity to grow into operations or logistics roles Employee Benefits (Canada) Paid vacation and sick days Health and dental coverage, based on eligibility Canada Pension Plan, CPP contributions Employment Insurance, EI coverage Work life balance support Remote work allowance, where applicable