Drive-Through Service Attendant at Bruce Honda — NeverHard

Job DescriptionJob Description As a Drive-Through Service Attendant at Bruce Honda, you are the welcoming face and first point of contact for our service customers. You will play a crucial role in delivering a smooth, efficient, and memorable customer experience from the moment a vehicle enters our store. If you take pride in great customer service, enjoy an active work environment, and want to be part of a reputable automotive team, we’d love to meet you! Key Responsibilities Customer Reception & Hospitality: Warmly greet customers upon arrival in the service drive, ensuring they feel welcomed immediately. Direct customer traffic in the drive-through lane to maintain a safe, clean, and organized flow of vehicles. Take/make calls to book customers for appointments. Vehicle Intake & Preparation: Perform initial vehicle check-ins by recording kilometres, and basic vehicle condition (with pictures and video). Alignment checks and MPI’s(Basic multi point inspections) Advise and recommend customers of Due Maintenance items. Place protective coverings when required(disposable seat covers, floor mats, steering wheel wraps) in vehicles prior to service. Complete “peace of mind” checks on vehicles and top up basic fluids. (washer Fluid) Service Department Support: Communicate effectively with Service Advisors to notify them of arriving appointments and drive-in arrivals. Direct customers to the service advisor for any and all questions relating to the appointments or diagnoses of specific issues. Assist with general service drive maintenance, keeping the area tidy, hazard-free, and presentable. Key Qualifications Valid Driver’s License with a clean driving record (ability to drive both automatic and manual transmission vehicles is an asset). Competent in using a tablet and computer. Friendly, approachable, and eager to help customers. Comfortable working on your feet and outdoors/in service bays in varying weather conditions. Strong teamwork skills, factual, punctual, and organized. No prior automotive experience required but would be a positive. We are happy to train the right candidate! Why Join Bruce Honda? Enjoy a healthy work/life balance with Paid Personal Time Off. Set yourself up for financial success with a Group RRSP with Matching Contributions, TFSA & VIP Banking Services. Comprehensive Insurance & Medical Benefits. Save with Employee Discounts across the entire Bruce Auto Group. Access a 24/7 Virtual Healthcare Platform offering primary care, counselling, and legal support for the whole family. Defined Growth Path with a company that promotes from within. Real Growth & Development with structured training and one-on-one coaching. Work in a fun, engaging environment where your contributions are recognized and valued. Bruce Honda is dedicated to growth and will work with employees to advance their skills and opportunities within the dealership. Ready to take the next step in your career? Apply today and join the Bruce Honda team! We thank all applicants for their interest; however, only qualified candidates will be contacted for interviews. We will accommodate the needs of qualified applicants on request, under the Human Rights Code in all parts of the hiring process.