Doorperson/Valet (Part-Time) at FAIRMONT — NeverHard

Job Description Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following: Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles Greet all guests arriving by vehicle, and promote valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest stay Greet all guests and co-workers with a smile and an appropriate hospitality greeting Ensure all vehicle keys are clearly identified and stored in a locked location Provide the guest with detailed parking fees and clear explanation of valet benefits Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner Complete thorough walk around of guest vehicles prior to entering garage and highlight any damage on corresponding valet parking ticket When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking In the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidiness Able to operate all types of vehicles (manual and regular transmission) Other duties as assigned